Team Nissan offers Extended Warranty

Tue, 2011-04-05 09:12

Publication date: Tuesday, 28 March 2011
Manila City, Philippines

In its bid to retain customers and increase market share in the competitive local car-making industry, Tetra Sales & Services, Inc. (TSSI) has announced its offer of extended warranty services starting April 1, debuting in Nissan Westgate Alabang dealership and son in all its five dealerships.

“Customers who face a multitude of product and services with diverse characteristics have high quality and product expectations. Our innovative Team Nissan Extended Warranty Program aims to meet these expectations,” said Tey Sornet, Tetra Sales & Services Inc –Team Nissan vice president and group general manager. 

Team Nissan, wants to forge long-term customer relationship with its “build customers for life” campaign that emphasizes quality after-sales service and value-for-money vehicle maintenance service. 

The local automotive industry forecasts a five-percent sales growth in 2011. The Chamber of Automotive Manufacturers in the Philippines (CAMPI) reported that car sales grew by 27.2 percent last year with the availability of more units and better financing access.

Team Nissan’s extended warranty program covers expenses brought by sudden failure in mechanical, electronic and electrical parts of a vehicle once its factory original manufacturer’s warranty expires either after three years or upon reaching mileage of 100,000 kilometers.

Vehicle’s repair claims covered by the Team Nissan Extended Warranty Program will be processed within three to 24 hours after diagnosis of an authorized Team Nissan Service Center, which then proceeds with the car’s repair.

“It makes for a smart, practical and long-term investment as car owners can avoid costly repairs, parts and labor costs when the car unexpectedly breaks down,” said Rene Limcaoco, managing director of Tetra Sales & Services Inc. -Team Nissan.

Current industry prices pegs the cost of repair of an alternator to be between P45,000 to P60,000 while fixing an aircon compressor can set back owners by P26,000 to P36,000.

Extended warranty is particularly recommended for newly-purchased cars to ensure uninterrupted coverage once the manufacturer’s warranty expires. Brand-new car owners pay low premium rates with a greater coverage due to low risk.

Premium costs depend on the car type and the coverage which, based on terms and conditions, continues even if the owner sells his car.

Extended warranty also helps ensure that vehicles remain in top condition as owners are required to keep their regular maintenance service schedule or face voidance of the extended warranty.

“Aside from the obvious economic benefits, its greatest advantage is peace of mind as it assures car owners that, for the term of the warranty, they will not be liable for any unexpected and substantial repair costs. It’s the way true car ownership should be-enjoyment without the hassle” said Limcaoco.

With the extended warranty offer, Team Nissan reiterates its commitment to provide “excellent service to our valued customers in every touch point through the Nissan Way process”.

For assistance, Team Nissan can be reached at Westgate Alabang (772-1869); Southwoods (584-4113); Shaw Center (726-7082); Dasmariñas, Cavite (529-6114 and 046-8501683); and Batangas (520-6261; 043-7566003).